Does Lens.com offer free returns? What's their exchange policy?

What's Lens.com returns and exchanges policy? Can you return in-store? How many days do you have to return items to Lens.com for a full refund? Do I need a receipt to return my item to Lens.com? Do items need to be in new condition?
Lens.com's returns & exchanges policies are rated: 4.5 - 2 ratings

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Knoji Staff
136
Posted Jun 23, 2017

Yes, Lens.com does offer free returns and exchanges. This applies to items purchased online and in store. If you want more information on their returns policy, you can visit their returns policy page here.

Shopping tip: (November 19, 2018): Use promo code OFFERS-VN18 to save $30 off at lens.com — redeem it here. You can also view more Lens.com promo codes.

Update: we've found 20 more contact lenses stores that currently offer free returns & exchanges and 1,069 health & beauty stores that are offering free returns & exchanges . You can also view all 6,351 stores that offer free returns & exchanges across all categories.

This user rated Lens.com's returns & exchanges policies: 5.0
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Athena Goodlight
0
Posted May 21, 2012

Yes, Hobby Lobby does offer free returns and exchanges for items purchased on their website. You can see more details of their returns policy here.

You might also check out Hobby Lobby's homepage for additional pages with information on returns and exchanges.

This user rated Lens.com's returns & exchanges policies: 4.0
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Rated 4.2 - 17 reviews

About Lens.com

Lens.com is a major contact lenses company operating the e-commerce site lens.com. Lens.com sells its products and services in the contact lenses vertical, offering discounts and promo codes to its customers infrequently. Lens.com is very well-regarded among shoppers on Knoji, with 17 ratings and an average rating of 4.2 stars. Lens.com scores well compared to other brands in the contact lenses industry, providing 8 e-commerce features to better serve its customers.

Lens.com's Features Scorecard

Shipping & Returns Policies
Free Returns & Exchanges:
Yes
Lens.com offers free returns & exchanges for qualifying orders and customers, according to their free returns & exchanges policies. See policies and program details on their returns & exchanges policies page. Read full answer >>
Free Shipping:
No
It appears that Lens.com may not offer free shipping currently. Read full answer >>
International Shipping:
Maybe
It appears that Lens.com may not offer international shipping currently. Read full answer >>
Payment Options
Debit & Prepaid Cards:
Yes
Lens.com accepts debit & prepaid cards for qualifying orders and customers, according to their debit & prepaid cards policies. See policies and program details on their debit & prepaid card support page. Read full answer >>
Paypal:
Maybe
It appears that Lens.com may not accept PayPal currently. Read full answer >>
Apple Pay:
Maybe
It appears that Lens.com may not accept Apple Pay currently. Read full answer >>
Google Pay:
Maybe
It appears that Lens.com may not accept Google Pay currently. Read full answer >>
Discount Policies
Promo Codes:
Yes
Lens.com supports a promo code box on their website. Check the Lens.com promo codes page for the latest coupon codes from Lens.com. Read full answer >>
Military Discounts:
Maybe
It appears that Lens.com may not offer military discounts currently. Read full answer >>
Senior Discounts:
Maybe
It appears that Lens.com may not offer senior discounts currently. Read full answer >>
Black Friday Ad:
Maybe
It appears that Lens.com may not offer Black Friday ad currently. Read full answer >>
Cyber Monday Ad:
Maybe
It appears that Lens.com may not offer Cyber Monday ad currently. Read full answer >>
Customer Service Features
Contact Information:
Yes
Lens.com offers contact information for qualifying orders and customers, according to their contact information policies. See policies and program details on their contact information availability page. Read full answer >>
Gift Cards:
Maybe
It appears that Lens.com may not offer gift cards currently. Read full answer >>
Customer Reviews:
Maybe
It appears that Lens.com may not offer customer reviews currently. Read full answer >>
Social Media Pages:
Maybe
It appears that Lens.com may not offer social media pages currently. Read full answer >>
Financing Options
Afterpay Financing:
Maybe
It appears that Lens.com may not accept Afterpay financing currently. Read full answer >>
Website Features
Mobile Apps:
Maybe
It appears that Lens.com may not offer mobile apps currently. Read full answer >>
Marketing Programs
Affiliate Programs:
Yes
Lens.com offers affiliate programs for qualifying orders and customers, according to their affiliate programs policies. See policies and program details on their affiliate programs page. Read full answer >>
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